El Market Manager administra la red de agentes DolEx / Quisqueyana dentro de la geografía asignada. El principal objetivo del Market Manager es hacer crecer el negocio de transacciones de remesas mediante la adición y el desarrollo de agentes (en ciudades, pueblos y códigos postales específicos) y el aumento de las ventas en la misma tienda para cumplir o superar los objetivos específicos de transacciones y agentes del territorio.

Responsabilidades

• Promueve las ventas y garantiza que se cumplan los objetivos financieros de la tienda.
• Administra la red de agentes existente para aumentar las ventas en la misma tienda y reducir la "rotación" de agentes
• Firmar, activar y capacitar a nuevas ubicaciones de agentes en ciudades, pueblos y áreas de códigos postales clave.
• Gestión general del desempeño del territorio asignado en métricas clave (transacciones, combinación de agentes y otros productos/servicios)
• Analiza los datos de la empresa y del mercado para reforzar o corregir las tendencias de desempeño del mercado y/o de la agencia y capitaliza las oportunidades del mercado.
• Llamadas de ventas de rutina a los agentes, priorizadas por el tamaño y el potencial de ventas de los agentes para desarrollar relaciones solidas.
• Garantiza que los planes de marketing se ejecuten en su territorio y desarrolle planes concebidos por el propio agente para respaldar el crecimiento de las transacciones.
• Apoya a todos los departamentos relacionados en el territorio para garantizar que los agentes cumplan con las políticas y procedimientos de servicio, contabilidad y cumplimiento.
• Obtiene la información del mercado competitivo de manera oportuna (es decir, información cambiaria semanal, precios competitivos de un país específico, etc.).
• Garantiza que los activos de la empresa se utilicen de manera razonable y profesional, lo que garantiza que se cumplan todos los programas de mantenimiento.

Calificaciones

• Mínimo de 3 años experiencia en la industria minorista de transferencias de dinero y/o servicios financieros
• Mínimo de 3 años de experiencia en ventas externas
• Habilidades técnicas: Manejo de PC en punto de venta
• Bilingüe (ingles / español)
• Habilidades de PC (correo electrónico, Microsoft Office)
• Capacidad de motivarse a sí mismo
• Jugador de equipo
• Fuertes habilidades organizativas, de planificación y comunicación

DolEx Dollar Express, Inc. es un empleador que ofrece igualdad de oportunidades y está comprometido con un entorno laboral diverso e inclusivo.

DolEx está contratando asociados de ventas de tiempo completo.

Buscamos candidatos que disfruten trabajar con el público, promoviendo y vendiendo productos y servicios financieros como envíos de dinero, ordenes de pago, préstamos personales y cambio de cheques, entre otros productos. Esta es una excelente oportunidad para candidatos interesados ​​en aprender y obtener experiencia en la industria de servicios financieros o para aquellos que disfrutan conocer gente de diferentes países y culturas mientras ofrecen productos de alta demanda.

Si te gusta trabajar en un ambiente de oficina y ofrecer servicios financieros a una clientela diversa mientras ganas un salario base más comisiones, DolEx tiene la oportunidad perfecta para ti.

Lo que ofrecemos:

• Bono de contratación de $ 1000 y bono de retención de $ 750
• Plan de tarifa por hora más comisión
• Opción de pago diario
• Pago de primas en ciertos días festivos
• Vacaciones y pago por enfermedad
• Horario flexible
• Entrenamiento pagado
• Ambiente de oficina
• Seguro de vida, médico y de la vista
• 401k

Qué estamos buscando :

• Experiencia de servicio al cliente
• Experiencia en ventas
• Español fluido
• Experiencia en manejo de efectivo
• Conocimiento de PC
• Personalidad dinámica, orientada a las ventas
• Graduado de preparatoria
• Autorizado para trabajar en los EE. UU.

DolEx Dollar Express, Inc. es un empleador que ofrece igualdad de oportunidades y está comprometido con un entorno laboral diverso e inclusivo.

Clerical
Requisition ID: 1927

Purpose

The Branch Supervisor is responsible for all sales and operating related efforts, in overseeing, coordinating, supervising and auditing all activities involved in the sales and operating the branch stores in an assigned area.

Job Duties

• Consistently communicating and implementing DolEx’s Sales goals, values, strategies and policies to Sales Associates & All direct reports.
• Meet monthly sales targets and review sales quotas reports as outlined in the store budgets and ensure that all objectives have been communicated to the Sales Associates
• Monitoring controllable expenses such as hours of operations, overtime, cash processes and supplies and initiate corrective actions as necessary.
• Maintaining proper store physical appearance, including signage and lighting.
• Ensure store safety and security procedures are followed.
• Manage activities of staff (i.e., hires, trains, appraises, rewards, motivates, disciplines).
• Ensure adherence to the new hire training standards for Sales Associates.
• Ensure that Sales Associates maintain and exceed customer service standards.
• Demonstrate sound judgment and constant communications with subordinates, recognizing individual differences and abilities, in order to build solid teams in all locations.
• Work closely with Human Resources to administer disciplinary actions according to established guidelines and counsel of Human Resources.
• Accessibility and constant communication with management personnel via smart/cell phone, PDA and computer/laptop to respond to questions and/or emergencies in a timely manner.
• Visit stores weekly and completes the onsite survey and the AML Branch Audit forms.
• Fill in for Sales Associates work vacancies when necessary.
• Overseeing monthly inventory of supplies at each branch
• Trouble shooting branch issues, including customer concerns, systems problems & other needs
• Secures complete competitive information (market pricing/ fees and foreign exchange rates) two times per week per branch or as assigned by their RD / RVP
• Create reports as required
• Other duties as assigned

Qualifications:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education and Experience

• High School diploma or above. Associates Degree preferred
• Two (2) to three (3) years of proven track record of supervisor experience and of managing employees as well as previous proven sales experience in a fast paced environment and comfortable with numbers and sales reports

Language Skills

• Ability to speak effectively in an engaging and professional manner both in English and Spanish required.

Other Skills:

• Excellent communication and writing skills to communicate clear expectations to employees and customers.
• Customer service oriented
• Ability to inspire, motivate, coach and lead effectively to meet corporate expectations.
• Must be team oriented with experience in team building, team participation and/or team contribution to create and maintain the corporate culture
• Ability to multi task and to adapt to change and unexpected situations
• Ability to follow all company policies and procedures as well as internal departmental procedures to ensure consistency.
• Conflict Resolution

Working Hours:

• Hours may vary and will require evening and weekend work depending on business needs.

Additional Requirements:

This position requires a valid license to operate a motor vehicle and the person in this position is required to maintain a good driving record as deemed appropriate by liability insurance carriers.

Driving

Requires driving long distances to supervise area stores.

Knowledge of:

• MS Office Suite including Word, Excel and PowerPoint, Outlook

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

While performing the duties of this job, the employee is regularly required to talk and/or hear and to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, sit and reach with hands and arms. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 30 pounds. Specific vision abilities, required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Employee is required to travel extensively by automobile and is exposed to outside weather conditions during travel.