ABOUT DOLEX
Learn more about DolEx.
We are a multinational company with over 20 years of experience in the Financial Services Industry offering a comprehensive selection of must-have products and services, including, amongst others, Domestic and International Remittances, Money Orders, Payments, Check Cashing, and Installment Loans.
As one of the leaders in the Retail Financial Services Industry, we take great pride in our unique network of more than 500 proprietary retail stores and over 3,000 independent retail agents that, in partnership with us, serve and meet our customer’s financial services needs.
In the US, we proudly serve the Hispanic community through our two industry-leading brands, DolEx & Quisqueyana. Our retail network has a presence in over 30 US states, Puerto Rico, and the US Virgin Islands.
In Spain, our brand Europhil has been a leader for many years in the Money Transfers Industry. With over 50 proprietary retail stores and close to 500 independent retail agents, we have been fulfilling our customer’s needs sending money to friends & family in Latin America and several other countries and regions around the world, including Africa. To learn more about Europhil, please visit Europhil.com
OUR MISSION
Our Mission is to create a better everyday life for our customers, employees, and communities. We strive to lead financial services innovation and offer state-of-the-art omnichannel solutions to underserved consumers around the world.
OUR VALUES
INTEGRITY
We work by putting people at the center, thus guaranteeing the best service for our clients and maintaining ourselves as a reliable company before our collaborators, allies and investors.
TRANSPARENCY
We make sure that our work ways and processes comply with the law and its regulations. We have zero tolerance for unethical practices and always act with integrity, following the highest professional standards.
EMPATHY
We put ourselves in the shoes of our clients. We know their needs and take them as our own so that we can offer solutions and responses that have a positive impact on their lives.
ACCOUNTABILTY
We know that a responsible and positive attitude can make a difference. We work every day to reinforce proactivity and commitment in all members of our team to help our clients achieve their goals successfully.
